Terms of Service

1. Service Description

FamilyCall provides AI-powered voice calling services to help connect family members and preserve memories. Our service includes scheduled AI companion calls, story collection, and family communication features.

2. Voice Calling Consent

By using our service, you explicitly consent to:

• Receiving voice calls from our AI companion system

• Call recording for quality assurance and service improvement

• Processing of your voice data for personalized conversations

• Sharing of anonymized insights with connected family members

3. Communication Preferences

You can opt out of voice calls at any time by:

• Calling our support line and requesting removal

• Emailing info@familycall.care with "STOP CALLS" in the subject

• Using the opt-out option in your account setting.

4. International Calling

Our service includes toll-free numbers for international users. Indian users receive a toll-free number to call without charges. Standard calling rates may apply for users in other countries.

5. Privacy and Data Protection

We handle your personal information according to our Privacy Policy. Your conversations may be recorded and processed to improve our AI companion service.

6. Subscription and Billing

Our service offers multiple tiers including a free tier with limited minutes. Paid subscriptions include additional calling time and family member connections. Billing occurs monthly and you can cancel at any time.

7. Acceptable Use

You agree not to use our service for:

• Illegal activities or harassment

• Sharing false or misleading information

• Attempting to circumvent our security measures

• Commercial solicitation or spam

8. Service Availability

We strive to provide reliable service but cannot guarantee 100% uptime. We reserve the right to modify or discontinue features with reasonable notice.

9. Contact Information

For questions about these terms or to exercise your rights:

• Email: info@familycall.care

• Mail:

10. Changes to Terms

We may update these terms periodically. Continued use of our service constitutes acceptance of any changes. We will notify you of significant changes via email or in-app notification.